the actor Riva Era He has opened up about a distressing incident involving a delivery agent that allegedly took place at his Mumbai residence on April 26. What started as a simple grocery delivery through a fast-paced shopping app, turned into a tense situation and eventually the actor and his family got in touch with the Mumbai Police.Riva told Hindustan Times, “This incident was definitely disturbing, but I am focusing on staying positive and continuing with my routine.” According to the actor, a Blinkit delivery agent arrived around 3:30 pm with a request, but his behavior allegedly turned inappropriate from the start.“From the beginning, his tone was rude and inappropriate. When I responded, the situation did not improve. My mother (Nisha Arora) stepped in to calmly address the issue and remove the items, but instead of resolving it, the delivery agent continued to be disrespectful,” said Riva.In addition, his sister complained that the situation had escalated, Muskan Erahe ran into the shipping agent in the elevator as he was leaving the building.“When my sister met me in the elevator, on her way out, she continued to use inappropriate language despite being asked to stop. At that point, we felt that the behavior had crossed a line and needed to be seriously addressed. The inappropriate, inappropriate and rude language was directed at us without any provocation. It was not just a one-off remark,” the man continued, repeating provocatively.Riva said that she and her family were verbally harassed for almost 30-40 minutes. “It started on our doorstep and escalated when he continued his behavior on the way out. When he tried to leave the premises after the altercation, we followed him down and were able to prevent him from leaving,” said the 20-year-old.He added, “We immediately contacted the Mumbai Police, who responded very quickly and they reached there to take action.”As the actor explained, it was necessary to contact the police, because the family believed that they could not ignore the situation. “They responded very quickly and took immediate action when they arrived. The matter was handled in due time, and until now, they are taking care of it in the right way,” he said.Riva also stated that her family had lodged a formal complaint with Blinkit and was awaiting the platform’s response. “We have submitted a formal complaint to Blinkit as well, because at that level the responsibilities are equally important. We are currently waiting for a clear answer and solution from them,” he declared.Reflecting on the larger issue, the actor said he believes stricter background checks and training protocols are needed for delivery workers.“Companies should ensure that their agents are trained not only in logistics but also in communication and professionalism. There should also be stronger accountability systems, quick response mechanisms, proper handling of complaints and consequences for misconduct,” he said.Riva also mentioned that the building’s security staff provided support during the incident and helped ensure the safety of her family. Clarifying that his intention was not aimed at any profession, the actor concludes: “It’s about accountability and mutual respect. It’s important not to normalize or ignore disrespectful behavior, even if it seems small. It’s necessary to speak up, not only for yourself, but to prevent such incidents from happening to others.”“
